The Pensions Ombudsman has upheld a complaint against Embark after it failed to prevent identity fraud which cost a client £20,000.

The complainant, identified in the ruling as Mr N, alleged Embark accepted fraudulent email instructions to withdraw £20,000 from his Sipp account in May 2019 and that he incurred a financial loss as a result.

https://www.ftadviser.com/pensions/2023/10/25/embark-told-to-pay-out-for-failing-to-prevent-20k-fraud/